Our messed up communication dick tator here in South Africa called Telkom claims to answer support calls within 20 seconds of you phoning in. Now we’d like to put this to the test but thankfully we dont use ADSL or Telkom on our part. our ISP uses Telkom.
But after the claim many people have phoned in and tested the system and have waited up to 20minutes listing to a recored voice sounding like a broken record that got stuck somewhere in the stoneage, when they finally pick up the phone you are greeted by a person that barely speaks English although you selected english. Dont know if they still do the English or language choice but from what I figure you might as well select any language because they wont understand you neither will you understand them.
The fact is IVY our so called miscommunication minister should be fired. Telkom should close down and we should get real internet and phone services.
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2 Comments
1 Robert wrote:
I called Telkom the other day, and I was told I’m 27th in the Que and It will take approximately 40 minutes…
I hung up
2 e wrote:
40 minutes. Insane. We should all record it and put it online. Then see them reply.